APPLICATIONS
Running more than one program at a time
WordPad, Notepad & Calculator
Welcome Center
Switching between programs
Using Windows Flip 3D
Cascading windows
Displaying windows side by side
Clock, Language and Region settings
Installing & removing programs
Creating and using a Desktop shortcut
Shutting down an application that has frozen
Restarting the computer

HELP
How to get help
Printing a Help topic
Browsing for Help
Demos

FILES, FOLDERS AND DISKS
Types of drive and drive letters
Windows Explorer
Views within Windows Explorer
Types of Windows Explorer icons
Drives, Folders and Files
Data storage devices

MANIPULATING FOLDERS
Creating a folder
Creating a subfolder
Renaming a folder
Deleting a folder
Displaying folder details

MANIPULATING FILES
Viewing file details
Sorting the file list within the Windows Explorer
Recognising common file types
Selecting multiple files
Changing file attribute status
Renaming files
Deleting files
Restoring files and folders from the Recycle Bin
Emptying the Recycle Bin

COPYING AND MOVING FILES
The Windows Clipboard
Moving files between folders
Copying files between folders
Backups
Backing up data to a removable drive

FILE COMPRESSION
What is file compression?
Extracting compressed files
Compressing files
Disk formatting

SEARCHING FOR DATA
Viewing recently accessed files
Searching for files on your hard disk
Advanced searching

VIRUSES, SPYWARE AND COOKIES
What are computer viruses?
What is spyware?
What are cookies?
Virus checking programs
Scanning for viruses
Updating anti-virus programs

PRINTING ISSUES
Selecting a printer
Changing the default printer
Installing a new printer on the computer
Using the Print Manager

Level 2 Course Outline
PERSONALISING THE DESKTOP
Sorting Desktop icons
Auto Arranging Desktop icons
Creating a Desktop shortcut
Creating a Desktop folder
Copying Desktop icons to Desktop folders
Deleting Desktop folders
Deleting Icons
Desktop Personalisation options

TASKBAR CUSTOMISATION
Taskbar Locking
Moving the Taskbar
Using AutoHide and Group
Other taskbar customization option
Customizing Notification Area icons
Displaying and hiding Taskbar toolbars

CUSTOMIZING THE QUICK LAUNCH TOOLBAR
What is the Quick Launch toolbar?
Adding program icons
Removing program icons
Reordering icons within the Quick Launch toolbar

CUSTOMIZING THE START MENU
Customizing the Vista Start Menu

SIDEBAR AND GADGETS
Displaying the Sidebar
Customising the Sidebar
Adding Gadgets to the Sidebar
Removing gadgets from the Sidebar
Customising the Clock gadget
Customising the Slide Show gadget
Getting more gadgets online

SHARING FILES AND FOLDERS
Sharing Folders
Stopping folder sharing
Accessing shared folders and files on your network
Mapping a drive

SECURITY ISSUES
Opening the Security Center window
Firewall
Automatic updating
Malware protection
Other security settings

WINDOWS PHOTO GALLERY
Opening the Gallery
Adding tags
Deleting tags
Thumbnail views, grouping and sorting
Adding a folder to the Photo Gallery

WINDOWS CONTACTS
Starting Windows Contacts
Adding Contacts
Importing a contact list
Opening Contacts
Editing a record

WINDOWS CALENDAR
Opening the Calendar
Creating New Calendars
Adding Appointments
Changing the Calendar View

WINDOWS MEDIA CENTRE
Setting up Windows Media Centre
Navigating Through Windows Media Centre
Music
Pictures and Videos
Online Media
TV and Movies
Tasks

WINDOWS MEDIA PLAYER
Opening Windows Media Player
Playing a movie DVD
Playing a music CD
Ripping a CD
Burning a CD
The Classic menu view
Creating Playlists
Listening to a Playlist